Tenants Guide to Your Rights: Addressing Damp and Mold in the UK

1. The Homes (Fitness for Human Habitation) Act 2018
   This law requires landlords to keep their properties in good condition. If damp or mold is making your home unsafe or uninhabitable, your landlord must take action to fix it.

2. Awaab's Law (expected to pass by the end of 2024)
   Awaab's Law introduces stricter requirements for social housing landlords to address damp and mold promptly. Under the law, they must:

   • Investigate your complaint within 14 days.
   • Provide a written report of their findings.
   • Complete repairs for significant health hazards within 7 days.

3. Housing Health and Safety Rating System (HHSRS)
   Damp and mold are classified as health hazards under this system. If they’re present in your home, your landlord may be legally required to resolve the issue.

Steps to Take If You Notice Damp or Mold

If you’re dealing with damp or mold in your home, here’s how to address it:

1. Notify Your Landlord

As soon as you notice damp or mold, report it to your landlord or letting agent in writing. Be specific about the problem, and include:

• The location of the issue.
• Any visible signs (e.g., black mold spots, peeling wallpaper).
• Any health symptoms you or your family are experiencing that may be linked to the problem.

2. Document the Issue

Keep records of the problem, including:

• Photos or videos of the affected areas.
• Copies of all correspondence with your landlord.
• Notes about when and how you reported the issue.

3. Allow Access for Inspections

Your landlord may need to inspect the property to assess the severity of the issue. Ensure they have reasonable access to do so.

4. Follow Up

If your landlord doesn’t respond or delays action, follow up with them in writing. Politely remind them of their responsibility to maintain a safe and habitable property.

5. Seek Further Help if Necessary

If your landlord fails to act, you have several options:

• Contact the Environmental Health Department at your local council. They can inspect your property and issue enforcement notices to your landlord.
• Seek Legal Advice. If your landlord continues to neglect their duties, you may be able to take legal action under the Homes Act.
• Contact Shelter. This UK housing charity provides free advice and support to tenants dealing with housing issues.

How to Prevent Damp and Mold

While your landlord is responsible for repairs, you can take steps to reduce the risk of damp and mold in your home:

• Ventilate your home. Open windows regularly to improve airflow.
• Use extractor fans. In kitchens and bathrooms, ensure fans are in working order to remove moisture.
• Avoid drying clothes indoors. If possible, dry clothes outside or use a tumble dryer with a vent.
• Report leaks immediately. Notify your landlord about any leaks or water damage as soon as they occur.

Awaab's Law: A Game Changer for Social Housing Tenants

If you’re living in social housing, Awaab’s Law provides additional protection. Social landlords must now act swiftly to address health hazards like damp and mold. If you feel your landlord isn’t meeting their responsibilities, you can escalate the matter to your local council or the Housing Ombudsman.

You Deserve a Safe Home

Damp and mold are not just inconveniences—they are serious health hazards. As a tenant in the UK, you have the right to live in a home that is safe, dry, and fit for habitation. If you're struggling to resolve these issues with your landlord, don’t hesitate to seek help.

At Damp Solve UK, we’re committed to creating healthier homes. Whether you need guidance or support, we’re here to help you understand your rights and take action.